Mood Mart Privacy Policy

Effective Date:  31/5/2024

Welcome to Mood Mart! We are dedicated to offering high-quality organic products while respecting the privacy and safeguarding the information of our users. This Privacy Policy applies to all users of our website and mobile application. Below, we detail how we handle your personal information in compliance with the Google Play and App Store regulations.

Information We Collect

Personal Identification Information: We collect information you provide when you register on our site or app, place an order, subscribe to our newsletter, or respond to a survey. This includes your name, email address, phone number, and shipping address.

Usage and Device Information: We collect information about how you interact with our services, including the types of products you view or purchase, as well as information about your mobile device (model, operating system, unique device identifiers, and mobile network information).

How We Use Your Information

To process transactions and fulfill orders.

To personalize your experience and respond to your individual needs.

To improve our website and app based on your feedback and interactions.

To send periodic emails for updates, promotions, or other service-related notifications.

To comply with legal obligations and enforce our policies.

Sharing Your Information

We share information with third parties only in the ways that are described in this privacy policy:

Service Providers: We employ other companies and individuals to perform services on our behalf, including package delivery, sending postal mail and emails, analyzing data, providing marketing assistance, and offering customer service.

Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to or restrict the processing of your data. If you wish to exercise these rights, please contact us at support@mood-mart.online.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register on our Apps or send any personal information about yourself to us.

Changes to Our Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy policy, please contact us at:

Email: info@mood-mart.com

Phone: 01095009600

What information does Mood Mart collect?

Mood Mart collects the following types of personal information:

Contact information: Your name, email address, phone number, and shipping address.

Account information: Username, password, and order history.

Usage data: Information about how you use the Mood Mart website and mobile app, including browsing history and interactions.

How does Mood Mart use my personal information?

Mood Mart uses your personal data for these purposes:

Order Fulfillment: To process, fulfill, and deliver your orders.

Communication: To communicate with you about your account and orders.

Service Improvement: To improve and enhance our products and services.

Personalization: To personalize your shopping experience.

Fraud Prevention: To prevent fraud and ensure the security of our platform.

Legal Compliance: To comply with legal and regulatory requirements.

Does Mood Mart share my information with others?

Mood Mart may share your personal data with these third parties:

Delivery Services: Contracted logistics and delivery providers to ship your orders.

Analytics and Marketing: Analytics and marketing partners to understand and improve services.

Legal Authorities: Legal authorities if required by law or to protect Mood Mart's rights and interests.

Importantly: Mood Mart states that they do not sell or rent your personal information to any third parties for their own marketing purposes.

How does Mood Mart protect my data?

Mood Mart takes these measures to protect your personal data:

Encryption: Encrypting sensitive information.

Access Control: Limiting employee access to personal data.

Data Retention: Mood Mart retains your data for as long as necessary to provide services and fulfill legal and regulatory obligations. You can request the deletion of your account and personal information at any time.

What are my data rights as a Mood Mart customer?

As a Mood Mart customer, you have the following rights:

Access: Access and obtain a copy of your personal data.

Correction: Request correction or update of inaccurate information.

Withdrawal of Consent: Withdraw consent for the use of your personal data.

Complaint: File a complaint with the relevant data protection authority.

How can I contact Mood Mart about privacy concerns?

You can contact Mood Mart's customer support team at support@mood-mart.online for any privacy questions or concerns.

How will I know if the Mood Mart Privacy Policy changes?

Mood Mart may update its Privacy Policy periodically. It's recommended to review the policy page for changes. Continued use of Mood Mart services after any updates indicates your acceptance of the revised policy.